Snoaring

Delete your Snoaring account

This page explains how to delete your Snoaring account (published by Akshay Kotish & Co.) and what happens to your data.

How to request deletion

1. Email connect@akshaykotish.com from the email address your Snoaring account uses.
2. Put Delete my Snoaring account in the subject line.
3. We confirm the request came from the account address and delete the account. You will get a confirmation reply once it is done, normally within 7 days and always within 30 days.

What is deleted

• Your account — the email address and authentication record held in Firebase Authentication.
• Your licence record — the purchase status and store transaction id held in Cloud Firestore.

Both are removed permanently and cannot be recovered.

What is kept, and for how long

• Nothing extra is held on our servers. Your recordings, snore statistics, daily reports and plans never leave your phone, so there is nothing for us to delete — remove them in the app, or uninstall Snoaring to erase all of them at once.
• Purchase records held by Apple and Google. The stores keep their own record of the transaction for tax and accounting purposes, for as long as their policies require. That is outside our control; contact Apple or Google directly about those records.

Deleting your data without deleting your account

To erase your sleep data but keep your purchase, delete individual reports in the app or uninstall it. Because that data is stored only on your device, no request to us is needed.

Before you delete

Deleting your account ends access to the one-time purchase tied to it. If you reinstall Snoaring later you would need to buy it again, so if you only want to clear your sleep history, uninstall the app instead of deleting your account.

What is collected and where it goes is set out in the privacy policy.